Please note that the official working days at Roona Beauty are from Saturday to Thursday. Fridays, holidays and official holidays are a holiday for all Roona Beauty employees and shipping companies
Our first mission is to provide you with the best online shopping experience, so we have made the shipping and delivery process easier for you because your comfort is our priority.
Roona Beauty delivers your orders through major local and international shipping companies within 2 to 7 business days
In case of urgent orders, please contact our customer service and we will do our best to assist you
Your signature on the invoice copy will be required to confirm your receipt of the products as indicated on the invoice. The order will be delivered to the address registered in the order, and the signature of any person present at this address is considered your receipt of the order
In the event that we reach the registered address and no one is present at this address, please contact the customer service to determine another time for delivery, and the company will not be responsible for any request that passes the 3 days from the first date of delivery of the order. Note that in the event that you are not present at the agreed time for delivery twice, an additional delivery fee will be charged after that.
- Roona Beauty provides a free delivery service for all orders within the Kingdom of Saudi Arabia.
Otherthan Saudi Arabia, Free Shipping is applied to orders exceed 300 SAR. If the order is less than 300 SAR, shipping fees will be 75 SAR
To find out more about shipping, please contact us via the following email
We provide daily delivery service, except for Fridays and official holidays in the Kingdom of Saudi Arabia
Important information about delivery
The applicant is required to sign the document of receipt of the purchases
Roona Beauty We guarantee the safety of the order from theft and damage from the moment it leaves our warehouse until the moment of delivery. Rona Beauty is not responsible for the product after signing the receipt document
In the event that you wish to cancel your order and replace it, please go to the return policy page and follow the steps mentioned there
Please note that if your order has already been sent and you wish to cancel it, you must wait until it reaches you and then
Follow up on the return process
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